Privacy Policy

Last updated: 1 September 2026

Madidhoo Green respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used and protected when you visit madidhoo.com, browse our products, submit an enquiry, place an order where online ordering is available, or otherwise interact with our website.

1. Information We Collect

We may collect information that you provide directly to us when you contact us, submit a form, make a supply enquiry, create an account or place an order.

This may include:

  • Name
  • Email address
  • Telephone or WhatsApp number
  • Company or organisation name
  • Billing or delivery information
  • Product or produce requirements
  • Order details
  • Enquiry or message content
  • Other information you choose to provide

Certain technical and usage information may also be collected automatically when you use the website, including:

  • IP address
  • Browser type
  • Device information
  • Approximate geographic location
  • Pages visited
  • Referring website or traffic source
  • Date and time of visits
  • Interactions with the website
  • Cookie and analytics information

2. How We Use Your Information

We may use information collected through madidhoo.com to:

  • Respond to enquiries and requests
  • Provide information about produce and availability
  • Process and manage orders where applicable
  • Communicate regarding supply arrangements
  • Provide requested products or services
  • Arrange delivery or logistics where applicable
  • Manage customer or business relationships
  • Improve our website, products and services
  • Understand how visitors use the website
  • Maintain website security and prevent misuse
  • Maintain appropriate business and transaction records
  • Comply with applicable legal and regulatory requirements

We do not sell personal information to third parties.

3. Produce, Supply and Business Enquiries

When you contact Madidhoo Green regarding produce availability, supply arrangements, agriculture, partnerships, visits, transport or other business matters, we may collect and retain the information necessary to respond to and manage your enquiry.

This may include your contact details, organisation, requirements and any information contained in your message.

Information may be retained where reasonably necessary to manage an ongoing or potential business relationship.

4. Online Shop and WooCommerce

Madidhoo.com uses WooCommerce or related e-commerce functionality to display products and manage the online shop.

When you browse or use the shop, the website may collect information relating to:

  • Products viewed
  • Shopping cart contents
  • Customer account information
  • Orders
  • Billing details
  • Delivery details
  • Contact information
  • Transaction information

If online payments are enabled, payment processing may be handled by an external payment provider.

Where payment information is processed directly by a payment provider, Madidhoo Green may not receive or store complete payment card details.

Information associated with an order may be retained as necessary for order fulfilment, customer service, accounting, taxation, record keeping and other legitimate business requirements.

5. Cookies

Madidhoo.com uses cookies and similar technologies.

Cookies are small files placed on your device that help websites operate correctly, remember preferences and understand how visitors interact with them.

Cookies used on this website may include:

Necessary Cookies

These cookies are required for important website functions such as:

  • Website security
  • Navigation
  • Shopping cart functionality
  • Customer sessions
  • WooCommerce features
  • Remembering essential preferences

Necessary cookies may operate without optional analytics consent where they are required for the website to function.

Analytics Cookies

With appropriate consent where required, we may use analytics cookies to understand how visitors use madidhoo.com.

These cookies help us understand information such as which pages are visited, how visitors reach the website and how they interact with its content.

Visitors may be provided with controls to accept, reject or manage non-essential cookies.

Browser settings may also allow cookies to be blocked or deleted, although disabling certain cookies may affect website functionality.

6. Google Analytics

Madidhoo.com uses Google Analytics to understand website traffic and how visitors interact with the site.

Google Analytics may collect information such as:

  • Pages viewed
  • Website interactions
  • Approximate geographic location
  • Browser and device information
  • Traffic and referral sources
  • Date and time of visits
  • Session information
  • Other technical and usage information

This information helps us understand how the website is being used and identify ways to improve its content, performance and user experience.

Google Analytics uses cookies and similar technologies and may process information on Google-operated systems.

Google processes information collected through Google Analytics according to its own privacy policies, terms and data-handling practices.

Where required, Google Analytics and other non-essential analytics technologies will only be activated after the visitor has provided the appropriate consent.

Visitors may reject analytics cookies through the cookie controls available on the website or restrict cookies through their browser settings.

7. Third-Party Services

Madidhoo.com may use third-party service providers to support the operation of the website and our business.

These may include providers involved in:

  • Website hosting
  • Website analytics
  • E-commerce
  • Payment processing
  • Email delivery
  • Security and spam protection
  • Maps
  • Delivery or logistics
  • Website maintenance and technical services

These providers may process information where necessary to provide their services.

Their handling of information is also subject to their respective privacy policies and terms.

8. Embedded Content and External Services

Some pages on madidhoo.com may include content or functionality provided by external services, such as:

  • Maps
  • Videos
  • Social media content
  • Payment services
  • Other embedded website features

Embedded content may behave as though you visited the third-party website directly.

The external provider may collect information, use cookies or monitor your interaction with its service in accordance with its own privacy practices.

9. WhatsApp and External Communication

Madidhoo.com may provide links that allow visitors to contact us through services such as WhatsApp.

If you choose to communicate with us through an external messaging service, your use of that service is also subject to the privacy policies and terms of the relevant provider.

We may retain relevant business communications where necessary to respond to enquiries, manage orders or maintain business records.

10. How We Share Information

We may share information with trusted service providers where reasonably necessary to operate our website or provide requested products and services.

This may include providers involved in website hosting, e-commerce, analytics, payment processing, communications, delivery and technical support.

We may also disclose information where required by law or where reasonably necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Protect users or other individuals
  • Prevent fraud, abuse or security threats
  • Establish or defend legal claims

We do not sell or rent personal information for third-party marketing purposes.

11. How We Protect Information

We take reasonable administrative and technical measures to protect information collected through the website against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Visitors should therefore use appropriate care when submitting information online.

12. How Long We Retain Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on the nature of the information and may include time required to:

  • Respond to enquiries
  • Manage customer or supplier relationships
  • Fulfil orders
  • Maintain accounting and transaction records
  • Meet legal or regulatory obligations
  • Resolve disputes
  • Protect legitimate business interests

Information that is no longer reasonably required may be deleted, anonymised or securely disposed of.

13. Your Privacy Choices

You may contact us if you would like to:

  • Ask about personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Raise a concern regarding how your information is handled

Some information may need to be retained where necessary for legitimate business, accounting, contractual, legal or regulatory purposes.

You may also manage optional cookies through the cookie controls available on the website.

14. External Links

Madidhoo.com may contain links to websites operated by third parties.

Madidhoo Green is not responsible for the privacy practices, security or content of external websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

15. Children’s Privacy

Madidhoo.com is primarily intended to provide information about agriculture, produce and related business activities.

We do not knowingly use the website to collect personal information from children for commercial marketing purposes.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies or practices.

Any updated version will be published on this page, and the Last updated date will be revised accordingly.

17. Contact Us

If you have questions about this Privacy Policy or how information submitted through madidhoo.com is handled, please contact:

Madidhoo Green
Shaviyani Atoll
Republic of Maldives

Email: info@madidhoo.com
Website: madidhoo.com